| Metric | Details |
|---|---|
| Industry | B2B |
| Batch | Summer 2022 |
| Team Size | 14 members |
| Focus Tags | Generative AIMachine LearningSaaSB2BAI |
| API Support | ✅ Available |
| Description | Fini builds AI agents that autonomously resolve up to 80% of customer support tickets for enterprises specially in Fintech, E-commerce, Gaming and Fitness tech. Our agents understand complex workflows, take real actions (like refunds or KYC checks), and improve in real-time. Built on a proprietary knowledge engine, our agents deliver 98%+ accuracy and integrate deeply with tools like Zendesk, Salesforce, and internal APIs. Enterprises like Bitdefender and Training Peaks use Fini to slash support costs by 50% while boosting CSAT by 10%. |
